Effective Date: 13 July 2026
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, make a booking, or use our travel-related services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following personal information:
- Full Name
- Mobile Number
- Email Address
- City and State
- Travel and Booking Details
- Number of Travellers
- Emergency Contact Details (where required)
- Government-issued Identity Proof (such as Aadhaar, Passport, PAN, or any other ID) only when required for booking or as mandated by law
- Payment Information (processed securely through third-party payment gateways)
We do not store your debit/credit card details or banking credentials on our servers.
2. How We Use Your Information
We use your personal information to:
- Process and confirm tour bookings
- Arrange transportation, accommodation, and travel services
- Communicate booking confirmations and travel updates
- Provide customer support
- Process payments and refunds
- Send important service-related notifications
- Improve our website and customer experience
- Comply with applicable laws and legal obligations
- Prevent fraud and unauthorized activities
Where required by law, we will obtain your consent before using your personal information for marketing communications.
3. Information Sharing
Poojashree Yatra does not sell, rent, or trade your personal information.
Your information may be shared only with:
- Hotels and accommodation providers
- Transport operators
- Payment gateway providers
- Government authorities or law enforcement agencies when legally required
- Trusted third-party service providers assisting us in delivering our services
All such parties are expected to protect your personal information appropriately.
4. Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Enhance your browsing experience
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Data Security
We implement reasonable technical, administrative, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or loss.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
6. Data Retention
We retain your personal information only for as long as necessary to:
- Provide our travel services
- Maintain business and accounting records
- Comply with applicable legal and regulatory requirements
- Resolve disputes and enforce our agreements
After this period, the information will be securely deleted or anonymized where appropriate.
7. Your Rights
Subject to applicable Indian laws, including the Digital Personal Data Protection Act, 2023, you may have the right to:
- Access your personal information
- Correct inaccurate or incomplete information
- Update your information
- Request deletion of your personal information, where legally permissible
- Withdraw consent, where processing is based on consent
- Contact us regarding any concerns related to your personal data
8. Children’s Privacy
Our services are not intended for children under the age of 18 without the consent of a parent or legal guardian. We do not knowingly collect personal information from children except where required for travel bookings made by their guardians.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of such websites. Users are encouraged to review the privacy policies of those websites separately.
10. Changes to This Privacy Policy
Poojashree Yatra reserves the right to update or modify this Privacy Policy at any time.
Any changes will become effective immediately upon publication on this page. The “Effective Date” will be updated accordingly.
11. Contact Us
If you have any questions, requests, or complaints regarding this Privacy Policy or the processing of your personal information, please contact us:
Poojashree Yatra
Email: info@poojashreeyatra.in
We will make reasonable efforts to respond to your request in accordance with applicable Indian laws.
12. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India, including the Digital Personal Data Protection Act, 2023, and any other applicable laws and regulations. Any disputes arising from this Privacy Policy shall be subject to the jurisdiction of the competent courts in India.